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FAQs

Got a question? We can probably answer it on this page. If you have a different query, drop us an email or Instagram DM. 

All information on packaging and sustainability can be found on our Sustainability page.

Products
Jewellery products are all silver or gold plated and beads are glass unless otherwise stated.
Necklace chains are approx 50cm long.
Totes are 100% raw natural cotton with printed design on one side. See product description for details.

Posting your order
Your order will be dispatched in 1-3 business days.
Postage costs
UK- £1.50- Second class Royal mail, arrives in approx 3-5 days
International- £6- Tracked Royal mail, delivery time depends on location

Lost post/cancellations/returns and refunds
We do not currently accept cancellations, returns or refunds afer your order has been placed unless there is an issue with or after arrival. Please contact us on our contact page regarding any of these issues or via email at contactbelleandbear@gmail.com.